There i was, in the baking hot sun.
Trying to make my way to my car insurance company adjacent to Jalan Sultan Ismail. Those who are aware of this lane in KL would surely attest that the bloody road is never free of traffic jams and rude drivers. Except during 2 days of raya, chinese new year etc.Most of the time, you are in need of tremendous patience and acute driving skills. Enough of that...
I survived unscathed...park my vehicle happily and walked straight to the Kurnia service counter. Readily took my number and waited, not so many customers waiting so i guess i am in luck. After a while, my numbers is up and i brisked to the nearest counter. I smiled and said " Renewal" and handed over my car cover note. He smiled and said "sure..."
There is was believing that i am in good enough hands but this will not be a good story unless there is some suprises la kan...
" I am sorry sir...i cannot renew your car insurance because you need to install Captor first. Your car is on a hotlist that is why you are required to install this Captor ...otherwise you cannot renew the insurance"
I was shocked but tried to keep calm..."errr what is a "hotlist"?
"Hotlist are list of cars which are usually stole or targeted to be stolen...models like Vios, Camry, Estima, Jazz and City are required to do this"
" what i do now?" I asked humbly
"You can go to Captor installation center which we have in multiple locations. This device will tracked you, immobilizes it should you reported it stolen just in a matter of minutes..."
"Man, that's good...so how much?" i gingerly asked.
" Captor cost RM1,988.00 plus your insurance of RM 1,085 after deducting your NCB....that will be RM 3, 073.00"
"F*ck, &,!,%,$,@,+,!,.........."
"aiyoh..so expensive...can i opt not to install this?"
" No sir...because you are required to install this"
"Very authocratic....huh...err what if i am willing to pay extra premiums instead of installing that device?"
" No..." he becomes slightly agitated
" Can i pay the devices in installment ..because RM2K is very expensive la friend...especially for something that you do not know gonna happen..."
"No..."
" can i this....." another brilliant suggestion by me...
"No"
" can i that...." another brilliant suggestion by me
" No.."
" i am sorry ...it just simply cannot be done...either you install this device or you go to another insurance company" he vented his anger due to the barrage to question asked
" OK ....Fuck Kurnia then!!!" I walked off
I have no intend to discredit the insurance company but only in Malaysia the consumer is constantly kick on their backside without them knowing it.Remember the new bankcard where you need to pay just to use the service?? remember that?? You are a customer...??
Sorry for the languange but i felt strongly about this. The insurance company didn't inform me on this new policy but simply dictate what need to be done. For motorist yang insurance memang nak expire esok atau lusa memang panik la ...pasal kena cekau lagi RM2K pasang...maka gosok la mastercard anda...jika silap..kena declare bankrupt hujung tahun...parah tuh?!
A call by my partner also confirms this....Amfinance also requires the captor to be installed as well, Mayban on the verge, PIAM (body that governs insurance company) should be aware of this because this totally disregard the voice of the customer....we should be given an option because i am a paying customer. Now, isn't there a saying that a customer is always right?
I refused to install it...so i registered with another insuarance which doesnt requires me to install that device.
I failed to understand this. While i can digest that this device is good but why it is very expensive. If this is very good, why not all cars required to install this?
I remeber the last initiative taken which was the black box install in a car by the insurance company...that was a total disaster as well. Nothing happen.
Now since the device is install...wouldnt the thief disable the device as well? Even Cobra anti-theft device pun kena jack....apatah lagi benda nie??
Yes the device is good...it can stop the car, locate the car anywhere in Malaysia..yes it is marvellous but it is also an invasion of privacy.
Since the device can tracked your car, it can also detect where you favourite hang-outs, your favourite shopping malls and place of interest. The data gathered can readily be sold to another marketing arms that utilizes this information to con you some more!!
For those who like frequenting Lorong Haji Taib or Chow KIt to get some quick action..hear me, they know you are there!
Now that a scary thought huh??
hahhaahahahha....i leave it at that...
Trying to make my way to my car insurance company adjacent to Jalan Sultan Ismail. Those who are aware of this lane in KL would surely attest that the bloody road is never free of traffic jams and rude drivers. Except during 2 days of raya, chinese new year etc.Most of the time, you are in need of tremendous patience and acute driving skills. Enough of that...
I survived unscathed...park my vehicle happily and walked straight to the Kurnia service counter. Readily took my number and waited, not so many customers waiting so i guess i am in luck. After a while, my numbers is up and i brisked to the nearest counter. I smiled and said " Renewal" and handed over my car cover note. He smiled and said "sure..."
There is was believing that i am in good enough hands but this will not be a good story unless there is some suprises la kan...
" I am sorry sir...i cannot renew your car insurance because you need to install Captor first. Your car is on a hotlist that is why you are required to install this Captor ...otherwise you cannot renew the insurance"
I was shocked but tried to keep calm..."errr what is a "hotlist"?
"Hotlist are list of cars which are usually stole or targeted to be stolen...models like Vios, Camry, Estima, Jazz and City are required to do this"
" what i do now?" I asked humbly
"You can go to Captor installation center which we have in multiple locations. This device will tracked you, immobilizes it should you reported it stolen just in a matter of minutes..."
"Man, that's good...so how much?" i gingerly asked.
" Captor cost RM1,988.00 plus your insurance of RM 1,085 after deducting your NCB....that will be RM 3, 073.00"
"F*ck, &,!,%,$,@,+,!,.........."
"aiyoh..so expensive...can i opt not to install this?"
" No sir...because you are required to install this"
"Very authocratic....huh...err what if i am willing to pay extra premiums instead of installing that device?"
" No..." he becomes slightly agitated
" Can i pay the devices in installment ..because RM2K is very expensive la friend...especially for something that you do not know gonna happen..."
"No..."
" can i this....." another brilliant suggestion by me...
"No"
" can i that...." another brilliant suggestion by me
" No.."
" i am sorry ...it just simply cannot be done...either you install this device or you go to another insurance company" he vented his anger due to the barrage to question asked
" OK ....Fuck Kurnia then!!!" I walked off
I have no intend to discredit the insurance company but only in Malaysia the consumer is constantly kick on their backside without them knowing it.Remember the new bankcard where you need to pay just to use the service?? remember that?? You are a customer...??
Sorry for the languange but i felt strongly about this. The insurance company didn't inform me on this new policy but simply dictate what need to be done. For motorist yang insurance memang nak expire esok atau lusa memang panik la ...pasal kena cekau lagi RM2K pasang...maka gosok la mastercard anda...jika silap..kena declare bankrupt hujung tahun...parah tuh?!
A call by my partner also confirms this....Amfinance also requires the captor to be installed as well, Mayban on the verge, PIAM (body that governs insurance company) should be aware of this because this totally disregard the voice of the customer....we should be given an option because i am a paying customer. Now, isn't there a saying that a customer is always right?
I refused to install it...so i registered with another insuarance which doesnt requires me to install that device.
I failed to understand this. While i can digest that this device is good but why it is very expensive. If this is very good, why not all cars required to install this?
I remeber the last initiative taken which was the black box install in a car by the insurance company...that was a total disaster as well. Nothing happen.
Now since the device is install...wouldnt the thief disable the device as well? Even Cobra anti-theft device pun kena jack....apatah lagi benda nie??
Yes the device is good...it can stop the car, locate the car anywhere in Malaysia..yes it is marvellous but it is also an invasion of privacy.
Since the device can tracked your car, it can also detect where you favourite hang-outs, your favourite shopping malls and place of interest. The data gathered can readily be sold to another marketing arms that utilizes this information to con you some more!!
For those who like frequenting Lorong Haji Taib or Chow KIt to get some quick action..hear me, they know you are there!
Now that a scary thought huh??
hahhaahahahha....i leave it at that...
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